Privacy Policy.

Contact details and personal information updates

The legal entity responsible for this policy is Service Quality Solutions LLC. Service Quality Solutions can be contacted at [email protected], 125 McBride Ct, Roswell, GA 30075, or by phone at 404-272-1559.

Visitors are asked to notify Service Quality Solutions if their personal information changes by emailing [email protected].

Information collected and how it is used

Service Quality Solutions states that it will use personal data only for the purpose for which it was collected, or for a legally appropriate purpose if necessary. Information collected may include customer data for the purchase of goods or services, such as name, billing address, email address, phone number, contact details, and payment details.

The policy also identifies user data about website use, cookies, and marketing data that reflects preferences about the types of marketing a visitor may receive. Service Quality Solutions states that it does not sell personal data collected from website use to third parties, except where required or allowed by law.

The policy notes that Service Quality Solutions may receive data from third parties such as analytics providers, advertising networks, search information providers, and providers of technical, payment, and delivery services, as allowed by prevailing laws.

Marketing communications

Service Quality Solutions may send marketing communications to people who purchased services or goods in the past or who opted in and agreed to receive marketing materials, including by completing a form on the website. Recipients may opt out of email communications at any time using the link provided at the bottom of each marketing email or by emailing Service Quality Solutions and requesting removal.

Privacy and confidentiality commitments

Service Quality Solutions states that it respects visitor privacy and confidential and proprietary information, ideas, plans, and trade secrets. Visitors and participants are expected not to infringe the Company's copyright, patent, trademark, trade secret, or other intellectual property rights.

• Confidential information shared by a representative of Service Quality Solutions is confidential, proprietary, and belongs solely and exclusively to the Company.
• Visitors and participants agree not to disclose such information to any other person or use it in any manner other than in discussion with the Company.
• Materials and information provided by Service Quality Solutions are its confidential and proprietary intellectual property and may be used only as authorized by the Company.
• The reproduction, distribution, and sale of those materials by anyone other than Service Quality Solutions is strictly prohibited.
• If a visitor violates or appears likely to violate these agreements, Service Quality Solutions may seek injunctive relief to protect against harm.

Content, educational materials, and disclaimers

Educational and informational content is intended for a general audience and should not be construed as specific advice, therapy, or counseling tailored to an individual. Materials, procedures, policies, standards, teaching manuals, teaching aids, supplements, and similar resources made available by Service Quality Solutions, designated facilitators, or other sources are for use in or in conjunction with Company services or training programs only.

Content is for individual use only and may not be sold, recorded, videotaped, shared, taught, given away, or otherwise divulged without the express written consent of Service Quality Solutions or its designated agent. The information is provided for educational and business purposes, and anyone applying ideas from the material takes responsibility for their own actions.

The policy states that there is no express or implied guarantee that users will secure money, gifts, or grants using the techniques and ideas in the materials. Service Quality Solutions and its officers, directors, and trainers disclaim warranties, including merchantability and fitness for a particular purpose, and the materials are provided as is and without warranties.

Name and likeness; release and liability waiver

The policy includes terms allowing Service Quality Solutions, its agents, and assigns to use a person's name, photograph, likeness, voice, testimonial, and biographical material, in whole or in part, for publication or reproduction in media including television, radio, print media, and the internet for purposes such as public relations, education, advertising, marketing, training, and research.

The document also contains release, waiver, indemnity, and hold-harmless language connected with participation in Service Quality Solutions services and programs. It states that disputes arising under or concerning the agreement are to be submitted to binding arbitration in Roswell, Georgia.